01Recordings
The Screen
Six screening stages and three recorded mock calls you can play.
Interactive demo for customer service buyers
Walk the floor before you hire it.
The CX Floor is a self-guided tour of how we build customer service teams. Play real screening recordings, read our training courses, see a sample shortlist, click through the interview room and the client dashboard. Take the ten rooms in any order.
What is inside
Ten rooms, one page each
Rooms that use made-up data say so on the page.
02Courses
The Training Floor
Before go-live, reps on your account take our Arma Academy courses and must pass the certification test.
03Real candidates
The Shortlist
Three real candidates with recordings and scores, shown by first name and initial.
04Live demo
The Operations Room
The client dashboard, running live on a made-up account.
05Interactive
Townhall, Trckr and your stack
Hands-on demos of the systems behind every seat, and the tools reps work in.
06Lessons
The Knowledge Base
Lesson excerpts from our courses, quoted as written.
07Pilot
The AI Receptionist
A pilot phone line for our AI receptionist that you can call.
08Sample room
Arma Rooms
How interviews run, with a sample room to click through.
09Sample report
QA call review
How calls are scored and coached, on made-up calls.
10Film
Arma Reception Desk
Our own reception desk in a short film, and how your phone lines plug into it.
How it works
Three steps, no sales call required
Tell us who is visiting
Name, work email and company. No password and no verification email.
Walk the rooms
In any order, at your own pace. Your pass lasts 30 days on this browser.
Talk when you are ready
Every room has a link to book a call with us. Using it is up to you.
What the rooms show
Numbers you can check in the rooms
6
screening stages before anyone reaches a shortlist, including a recorded voice test.
Room 01
80%
pass mark on our certification test, plus every critical safety, legal and honesty question right.
Room 02
Interviews in Arma Rooms only
Chat holds any message with contact details, and all follow-up runs through Armasourcing.
Room 08
Questions
Before you sign in
What will I see?
Real screening recordings and three real candidates, our training courses and certification test, the client dashboard on a made-up account, two interactive demos, the interview room, a sample QA review and our AI receptionist pilot. Anything with made-up data is labelled.
Who sees my details?
Only our team sees your name, work email and company. We use them to follow up about the demo and never share them.
Why a business email?
The floor is for companies looking at customer service teams. Personal inboxes such as Gmail, Yahoo and Outlook cannot open it.
How long does it take?
Each room is one page. Skim it in a few minutes or stay longer, in any order. Your pass lasts 30 days on this browser, so you can come back.
Do I have to talk to sales?
No. Walk it on your own. We may reach out once after your visit. If you want to talk sooner, every room has a link to book a call.
Open the floor
Tell us who is visiting and every room opens.
Business email required. No password and no verification step.